Frequently Asked Questions

Orders are usually processed within 1–2 business days, and standard delivery takes about 5–7 business days depending on your location.

At the moment we only ship within India, but international shipping will be available soon.

Yes, once your order is shipped, you will receive a tracking link by email or SMS so you can follow its journey.

We offer free standard shipping across India for all orders above a minimum purchase value. For smaller orders, a nominal shipping fee may apply.

Yes, returns and exchanges are accepted within 7 days of delivery. Items must be unused, unworn, and in their original packaging.

Simply contact us at srisriportlp@gmail.com with your order details, and our team will guide you through the process.

For hygiene and safety reasons, items like accessories or customized products may not be eligible for return.

Refunds are usually processed within 7–10 business days once the returned item has been received and inspected.

Please refer to our Size Guide available on each product page, which provides accurate measurements to help you find your best fit.

You can request an exchange within 7 days of delivery, subject to availability of the size.

Yes, for select products we provide custom tailoring. Please reach out to our team before placing your order for assistance.

We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD).

Absolutely. All transactions are processed through trusted, encrypted payment gateways to ensure complete safety.

For higher-value purchases, EMI options may be available through select banks at checkout.

For best results, always follow the care instructions provided on the product label. Hand wash or gentle machine wash is recommended for traditional fabrics, and dry cleaning is advised for heavily embroidered or delicate pieces.

Every product is carefully handcrafted and curated by artisans, ensuring genuine quality and authenticity.

Our garments are made using high-quality fabrics and dyes. With proper care as per the instructions, the colors will remain vibrant.

Yes, most of our products can be altered by a local tailor if needed. However, we also offer assistance for minor adjustments on request.